Your customer ceased sales on the French market in 2024 and wishes to terminate his contract with Refashion. However, your customer sold TLC on the French market in 2024 before ceasing its activity.
To cancel your contract, please follow the steps below:
- Connect to his Extranet space and declare the actual volumes he placed into the market in 2024 before ceasing his activity; in order to settle his account and following his declaration of the call for funds in January 2024, we need to know the actual volumes he placed into the market during the year 2024.
- Following its 2025 declaration of its actual 2024 marketings, Refashion will cancel its 2024 call for funds invoice but will receive either a balance credit invoice or a balance invoice depending on the declared quantities sold over 2024.Please pay the balance invoice if applicable. If he receives a balance credit invoice because he sold less than the January 2024 estimate, please make sure to fill in the RIB on his Member Extranet account, which will enable Refashion to reimburse him for the amount due.
- We will be able to terminate the contract definitively once the account balance is zero. To do this, we also need you to provide us with a document justifying the cessation of its activity (any official legal document or a detailed, dated and signed affidavit). His IDU number will then be deactivated.